This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Sound clinical knowledge

Resource requirements

Organisation policies and procedures

Relevant legislation and industrial guidelines

Budgets and finance management

Recordkeeping

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Promote implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability

Use problem solving skills including

using available resources

analysing information

making decisions that maximise the effective management of ambulance operations

Use oral communication skills language competence required to fulfil job roles as specified by the organisation including

asking questions

active listening

delivering presentations

negotiating solutions

acknowledging and responding to a range of views

Use written communication skills literacy competence required to fulfil job roles as specified by organisation including

reading and understanding incident reports and case management materials

preparing reports for senior management

Use interpersonal skills including

working with and managing others

relating to persons from differing cultural social and religious backgrounds

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit

Assessment must establish acquisition of Essential Knowledge prior to assessment of skills application for this unit

Assessment must include evidence of competence in dealing with all situations outlined in Essential Skills section of this competency unit

Evidence must include demonstration over a period of time to ensure consistency of performance

Candidates must demonstrate their ability to apply essential knowledge and skills identified for this competency unit before undertaking independent workplace application

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Related units

This unit should be assessed in conjunction with the following competency units

HLTAMBASB Conduct advanced clinical assessment

HLTAMBAS604B Conduct advanced clinical assessment

HLTAMBCRB Deliver intensive clinical care

HLTAMBCR603B Deliver intensive clinical care

Operations include:

Sources of supply include:

Supplies include:

Specifications relate to:

Factors which disrupt operations are those affecting:

Conditions are those relating to:

The Officer is legally responsible under the requirements of: